11.13 On-demand business collaboration


On-demand business collaboration enablement with web services
John Y. Sayah, Liang-Jie Zhang

Businesses are increasingly outsourcing key operations and interacting with ever extending nets of partners. Running extended business-to-business (B2B) operations creates the need for more advanced human interaction while advancing the automation base of B2B functions. In this paper, we introduce a model for on-demand business process-based collaboration, namely, Extended Business Collaboration (eBC), and its major elements of modeling, and a configurable business protocol-enabling framework.We discuss some of the major research issues associated with facilitating extended business collaboration, and present our proposed Annotated Business HyperChain technology leveraging Web services and semantic annotation model. A research prototype is described, followed by some observations and discussion of open research issues requiring further exploration.